Category Archives for "Optimization"

Using Byproducts and Waste

I am one of the beautiful nerds, as Roman Mars puts it, who loves 99% Invisible. It’s a design podcast that has bee around for over 330 episodes. Great way to learn about random things when you want to be curious and the day has been to serious.   The most recent episode has me […]

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Approaching with a Fresh Set of Eyes

I thought I was done. At this point there are hundreds of documents in my process wiki that outline and explain every conceivable thing that could happen.  There is a staff who help each other and get things done so things happen without me knowing about it.  Then I had an unscheduled call with Max. […]

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How Long Did That Take?

Picasso was once asked, how long did it take to draw a fairly simple drawing. The answer is simply, less than a minute and over 50 years gaining the experience and notoriety so the minute was worth that much. We all have the benefit and curse of experiences that have taught us how to and […]

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Focus: The Unfair Advantage

When I first started a company at 12, as a DJ, or as friends called me, baby DJ Matt Mandell, I did everything. Wrote what was a wholly inadequate contract, fixed any sound or lighting equipment that was broken, designed and made marketing materials and the list goes on and on. That was largely how […]

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Growth or Efficiency

As the process / optimization / efficiency guy to many people, I am often asked, show we focus on growth or efficiency. I think this is something best made as a conscious decision. If it isn’t a conscious decision, it will be made anyway as not making a decision is making a decision. Inherently there […]

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How to Decrease Attrition (The Right Way)

We’ve all heard the horror stories from Comcast cancellations: customers spending hours on the phone with sales-conscious reps giving them the runaround and refusing to accept cancellation. The system was so bad that a cottage industry sprang up around paying other people to go through the hassle of canceling your service for you. That said, […]

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Pilots, Parachutes, and Air Traffic Controllers: Managing Your Business as an Entrepreneur

Every day I have the privilege of interacting with entrepreneurs with companies and impacts of all sizes, from a few thousand in revenue a year to many millions in profits each year. I generally notice entrepreneurs falling into two types. Pilot entrepreneurs are the big picture thinkers. They have bold ideas but stick up their noses at the idea of getting […]

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Outsourcing for Success

I’ve written before on the big mindset shift that I believe needs to happen before anyone can truly begin outsourcing effectively.   Even after undergoing that mindset shift, some people still have trouble figuring out exactly what tasks they can outsource or have a bad experience and give up on the whole thing. Here are […]

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Save time with Autotext on iPhone

What’s your address? How do I get to your office? Where is parking near your house? These are all common questions one might find themselves answering or typing over and over again. It’s not only frustrating, but just plain annoying, since it is the epitome of wasted time. Here are the steps for setting up […]

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How to Best Utilize an Assistant

I never fancied myself the Dear Abby type, but from time to time I get questions from friends asking about hacks or my approaches to things. This is one that I wanted to share.   Please realize that books and tomes have be written by other people on just fractions of what I touch on […]

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