All Posts by Matt Mandell

Radical Honesty

Ray Donovan is a Showtime show that has been off the air for a few years (it’s 2018 right now). In the 2nd or 3rd season, there is a character who espouses the virtues of radical honesty.  In short, it is not holding back and saying what you really feel. This holiday season, there are […]

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Who Wants Used Computers?

Currently I have a screaming new laptop, I get a new one about every 2-3 years because an improvement of seconds per task in speed means additional hours per week and weeks per year that would have gone lost to processing cycles. This isn’t always the case though.   When I started College Snacks which […]

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What’s Your Customers Goal

While i was still in school, I read Jeff & Bryan Eisenbergs book, Waiting for Your Cat to Bark. In it, they talk about WIIFM, your customers favorite radio station. This stands for What’s In It For Me. What is the problem that a customer can hand to you and you take care of it for […]

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Time Boxing

A goldfish grows to the size of it’s tank.*   It’s been said over and over, the only scarce resource today is time. One of the most overlooked and underused tools is time boxing.   Time Boxing Time boxing is the art of providing a time in which you will work on or accomplish something. […]

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Your Go Bag

For anyone who is a doomsday prepper, you’ve come to the wrong type of go bag article. Hours without wifi is more my idea of a disaster (unless I’m choosing to unplug). There are 2 bags that make all travel much easier and simpler to plan to travel. Toiletries Tech   Toiletries Go Bag: This […]

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Stop Doing the Easy Stuff

It’s 9:58a and I’ve been at my desk for 90 mins with less to show for it than I’d like. I’ve been working, but not on things that are the top priority. I hired a new developer, helped a buyer of one of the companies out, sent a few reminders following up on sales tasks… […]

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Using Byproducts and Waste

I am one of the beautiful nerds, as Roman Mars puts it, who loves 99% Invisible. It’s a design podcast that has bee around for over 330 episodes. Great way to learn about random things when you want to be curious and the day has been to serious.   The most recent episode has me […]

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Doing a Real Test

In 2014 I purchased and subsequently owned an operated a jewelry manufacturing company. We had a few hundred customers, mostly gift and jewelry stores but one kept outselling all of the others by multiples. We couldn’t figure out why exactly…. then I visited the store and it became clear. They really tested the product and […]

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2 Minute Rule

A favorite GTD rule of mine is the 2-minute rule. The basic thought is if a task or activity can be completed in under two minutes, do it right away. Otherwise, store it somewhere or delegate it or do it another time.   How often have you opened the email and looked at it for […]

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Value Check

When we first start out, it is amazing to say that you’ve hired your first employee, assistant, whatever. Over time, the noise goes away and we get accustomed to things as they are. After the recent sale of a business, I started to look at the team with a fresh set of eyes. Shame on […]

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Panna II: What are You Optimizing For?

There’s a restaurant in New York, one of many, that serves average to poor quality Indian food. By all rational and reasonable accounts, it should go out of business. But there’s this one thing different about this restaurant… it looks great on camera.     This is a restaurant not optimized for taste, but for […]

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Help Your Team… Take a Vacation

We do it all the time unconsciously, and sometimes not as unconsciously. It happens when the phone rings, when we get a text, encrypted message, email, things in the mail.   We’re conditioning people to act a certain way. Each time we respond in 2 minutes, we condition people to expect that response. Each time […]

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The Difficult Tax

There are the customers, friends, people we interact with where everything is seamless enjoyable and we walk away wanting more. This is not about those relationships. This is about the people who take energy from you. It is either Dan Sullivan or Verne Harnish who says that there are 2 types of activities, those that […]

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This is So Simple

When I was about 17 years old I had saved money working as a DJ. I wanted to reward myself with a nice guitar. My first Martin guitar, my first nice guitar at all, a d15 mahogany guitar, if memory serves, it was about $550 in 1998. I must have gone to Sam Ash and Guitar […]

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Creepy Data Usage

I recently had a Birthday. Along with that comes birthday cards from loved ones, a stream of facebook well wishes, cards, texts and even a few phone calls.   One of the emails I found especially creepy was from Quicken. When we were looking to move maybe 4 years ago, we spoke to Quicken Loans. […]

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Quit and Stay

The best people stay or quit. This is exemplified best by Derek Sivers Hell Yeah or No. Don’t be half into something. If you want to be in, go for it, but don’t quit on something and stay. This applies to everyday life and work. Skip the meeting where you aren’t needed. Ignore the email […]

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