All Posts by Matt Mandell

Default to Action

It’s so simple to not do things. Not doing doesn’t mean not taking action, there is a ton of action that can be taken to not do things. By do things I mean actions that are moving forward and toward a positive action or result in the company. As I speak to people of all […]

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Hiring Tests

How to handle people who don’t show up or show up late to interviews? This is the best candidate in my opinion, they are self selecting out. We embed tests numerous points in the interview.  (I do this with investing also). We embed requests like list all living things on a state flag. There are […]

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What the Contract Says

Say what you want about attorneys, they will often have you think through things you never considered and mitigate downside risk. Full Disclosure: I am currently married to an attorney and no warranties are expressed or implied by that statement, or any statements.   Earlier this week, a deal that we had signed in November […]

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UI / UX

Every once in a while, I wonder if people who are building product actually use their own products. How could someone have approved the 2 screen takeovers, one from the top and one from the bottom at the same time?   Granted, the metrics must be amazing because it is so hard to read the […]

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Serving Small Businesses

Yesterday I went to the NEAA show, it’s a regional industry show for the payments industry. One of the panels focused on small businesses. Based on estimates reported, their are either 24 Million or 30 Million entities (LLC’s / S Corp / C Corp) in the US that make less than $100,000 a year. Let’s […]

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Pit Stops Are OK

Yesterday I started the day very optimistic. By about lunch I was really down about a lack of response to a email creative that isn’t fully tested. Intellectually I know we are not done with the test and shouldn’t give up but I was annoyed. What did I do?  Went to buy another business. That […]

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Valuing a Negative Cash Flow Business

I purchase companies. Improving businesses, saving jobs and allowing people to reach their highest potential is one of my favorite things to do. This falls totally in line with what I can’t stand which is waste.   Since 2014 when my team and I started doing this more actively, I’ve looked at, considered and or […]

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Vacation State of Mind

We are going on a family vacation in a few months and as part of the adventure, there is a checkin process.    For those of you who took extra Scantron bubble tests home, or of you just love government style tax forms, this is the thing for you.   As someone who is a […]

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No it’s Not.

I have a young son who has started to respond to things that are clearly true with ‘no it’s not’ in a sassy shut down the conversation tone. While it might sometimes be cute with a child, it is not cute consistently with friends, family or team members. Perhaps it’s because this goes against my […]

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Get it Right… Then Automate

Earlier this week I was speaking to a friend working on a new service offering for customers. It was a subscription plan with weekly checkin calls and as we were speaking, there was a want to automate. I love automation, it’s why I have a bunch of apps that can replace text and make things […]

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Write it Down

Get it . out of your head. No matter how small it may seem, if you don’t want to do it again, or you’re asking someone else to do it… write it down.   This became abundantly clear that I had gotten lazy with this as we are hiring new team members. All the things […]

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Shiny Happy People

Who are the people who just make you happy? I can think of a bunch of people who just thinking about them makes me smile. These are people on the professional and personal side. There is nothing they have to do and I will smile. Who are those people in your life and how can […]

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Better vs Not Done

Yesterday I was recording a video for one of my companies, FeeFighters.com I don’t consider myself lazy, but I was delaying doing it. There are always things that can be done to improve slides, maybe I need to buy a new mic, the software wasn’t perfect and I should really have a higher sample rate… right?   […]

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Behavioral Change

While in college, I worked at a summer camp over the summer in the program office. One of my jobs was making cookies for staff meetings, events and basically anything that anyone asked for cookies for. It was then that I was first introduced to Otis Spunkmeyer and the hair dryer powered oven that they […]

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Price or Terms… Pick One

There is often a want to name a price for something, assuming it comes with no tradeoff. There is always a tradeoff.  Similar to the cheap / fast / good blog post, we have to pick again. When we make an offer on a house, businesses or any purchase of consequence, which is more important, […]

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Arbitrary Deadlines

Happy New Year! Now is as good of a time as any to make a change… of your committed to sticking to it. The same is true for April 1 or July 17. We all know that the reality is, all deadlines are arbitrary.   We often judge decisions after the fact. Don’t decide if […]

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Can You Buy The Answer to the Problem

This is a question that didn’t come naturally to me. Instead it has come with a lot of time, pain, lost money and headaches.   When someone says, we should build this piece of software, critical to the business… is it cheaper to buy it? If there’s a want to grow, but you don’t have […]

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Radical Honesty

Ray Donovan is a Showtime show that has been off the air for a few years (it’s 2018 right now). In the 2nd or 3rd season, there is a character who espouses the virtues of radical honesty.  In short, it is not holding back and saying what you really feel. This holiday season, there are […]

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